Privacy policy

Easy Restro Pvt. Ltd. provides the Easy Restro restaurant management platform. This policy covers the website, the diner apps and the restaurant consoles.

For any question about your data, write to hello@easyrestro.com.

From restaurants: the business name, address and registration documents you upload for verification, your staff accounts, and the menu, table, order and financial records you create while using the system.

From diners: an email address, orders placed, and the table checked into. Where a restaurant has enabled presence checks, the request’s network address and — only if the diner grants permission — an approximate location, used at that moment to decide whether they may order and not stored as a movement history.

From everyone: basic technical information such as browser type and pages visited, used to keep the service working and secure.

We do not take card or bank details. Payment is settled directly between the diner and the restaurant, and subscription payments are made offline against a QR code and a screenshot.

We do not sell data, and we do not share it with advertisers.

Every menu item, table, order and report belongs to exactly one restaurant, and that ownership is enforced at the database level rather than by the screen you are looking at.

Live order traffic is delivered only to the restaurant it belongs to. One business on the platform can never see, or be shown, another’s data.

Operational records are kept while your subscription is active and for a reasonable period afterwards, so you can still produce past invoices for tax and audit purposes.

Ask us to export or delete your data at any time and we will do it, subject to any record-keeping the law requires of you.

Passwords are stored hashed, never in readable form. Sessions expire and are refreshed rather than left open indefinitely.

Verification documents and payment proofs are private: they are served only to the account that uploaded them and to the platform operators who must review them.

Backups are encrypted and taken daily.

You may ask what we hold about you, ask for it to be corrected, ask for a copy, or ask us to delete it.

Send any of these requests to hello@easyrestro.com and we will respond within thirty days.

If we change this policy in a way that affects you, we will tell you in the console before it takes effect.